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Negotiation Skills in 7 Simple Steps Clare Dignall

Negotiation Skills in 7 Simple Steps

Clare Dignall

Published September 1st 2014
ISBN : 9780007507214
Paperback
144 pages
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 About the Book 

Simple steps to flawless negotiationsA successful negotiation results in a win-win agreement for both parties. But where do you start if youre up against people or organizations with conflicting objectives, or people who are just downrightMoreSimple steps to flawless negotiationsA successful negotiation results in a win-win agreement for both parties. But where do you start if youre up against people or organizations with conflicting objectives, or people who are just downright difficult? Getting what you want requires determination and tact. You need to be assertive but know when to compromise. This book will help you refine your persuasive skills through verbal and non-verbal communication in seven simple steps. It will show you how to identify and understand the key issues, distinguish between needs and interests, and come to an agreement that benefits everyone.